Privacy Policy

Privacy Policy

This Privacy Policy explains how Alteration Artistry processes personal data in connection with its tailoring, alteration, remodelling, and upcycling services, including website inquiries and workshop communications.

Terms of ServiceContact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
GDPR
EU framework

GDPR Overview

Under the GDPR, we process personal data only where we have a lawful basis, such as performance of a contract, steps taken at your request before entering into a contract, compliance with legal obligations, our legitimate interests, or consent where required. We limit processing to what is relevant for the website and workshop services we provide.

If you are located in the European Economic Area, the GDPR may apply to our processing of your personal data.

Reference framework
Regulation
General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority
Agencia Española de Protección de Datos (AEPD)
This section is intended for users whose data is protected by the GDPR.
GDPR aware

Your GDPR Rights

Where the GDPR applies, you may have rights to access, rectify, erase, restrict, or object to processing, and to data portability in appropriate cases. If processing is based on consent, you may withdraw consent at any time for future processing. You may also lodge a complaint with the competent supervisory authority.

GDPR rights are assessed against the legal basis and the nature of the request.
01
Processing purpose

Purposes of Processing

We use personal data to respond to inquiries, arrange consultations, assess garments and materials, prepare quotes, record design approvals, carry out alteration or remodelling work, manage collection and payment, maintain business records, operate and secure the website, and comply with legal obligations. We may also use limited technical data to diagnose problems, prevent misuse, and understand general site performance.

Processing is tied to the website, consultation, and workshop workflow.
02
Sharing partners

Sharing with Service Providers

We may share personal data with service providers that support website hosting, communications, record management, payment processing, or other operational functions. These parties act on our instructions where applicable and are expected to handle data securely and for limited purposes. We do not sell personal data.

Service providers receive only the information needed to perform their role.
03
Legal basis

Legal Disclosures

We may disclose personal data when required to comply with law, a court order, or a lawful request from a public authority. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of our business, customers, or others.

Disclosure is limited to situations where a legal duty or valid request applies.
Privacy Contact

Contact for Privacy Matters

Privacy email
help@ratecollegewiredog.click
Privacy phone
+34 619 39 85 12
Postal address
Calle de Severo Ochoa, 5, 03730 Javea
Privacy contact
Contact Page

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page
Data category

Data We Collect

We may process identification and contact details, inquiry content, appointment and workshop visit information, project notes, garment assessment details, fitting and approval records, payment-related records, and technical data such as device or browser information. Where a customer provides garments or materials for review, we may also process information about the item’s condition, construction, fabric, and requested alterations or redesign choices.

The categories collected depend on the service request and the information needed to assess the garment.
Collection source

How We Collect Data

We receive personal data directly from users when they submit an inquiry, arrange a consultation, visit the workshop, approve a concept, or communicate by phone, email, or contact form. We also collect limited technical data automatically when the website is used, and we may record information created during the course of the project, such as assessment notes, scope confirmations, and collection records.

Information is gathered mainly from direct interactions and from basic website use.
Cookie category

Types of Cookies

We may use essential cookies needed for site operation, preference cookies that remember basic settings, and analytics cookies that help us understand how the site is used. Cookies may be session-based or persistent, depending on their function and duration.

Cookie use is limited to standard operational and analytical purposes.
User control

Cookie Controls

Where cookies or similar technologies are used, users can manage them through browser controls and, where available, any on-site preference tools. Disabling certain cookies may affect basic site functions, form handling, or the reliability of usage measurements.

Cookie preferences can be adjusted through browser settings, and some browser features may limit functionality.
User Rights

Your Rights

You may have rights to be informed about our processing, access your data, request correction of inaccurate information, request deletion in appropriate cases, and object to or restrict certain processing. Where applicable, you may also request portability of data you provided to us.

Available rights may vary depending on the legal basis and applicable law.
Requests

How to Make a Request

To exercise a privacy right, we may ask for information needed to verify your identity and to understand the scope of the request. We will respond within the period required by applicable law and will explain if any part of the request cannot be fulfilled.

Requests are reviewed before action is taken to protect confidentiality and prevent misuse.
Data Retention

Retention of Data

We keep personal data only for as long as needed for the purpose for which it was collected, including project administration, customer communication, recordkeeping, dispute handling, and legal compliance. When data is no longer needed, we delete it or anonymise it unless a longer retention period is required by law or justified by a legitimate business need.

Retention is based on the purpose of the record and any legal or accounting requirement.
Policy Updates

Policy Updates

When we make material changes, we will update the policy text on the website and may provide additional notice where appropriate. The date of the latest revision should be reviewed periodically so you remain informed about how your data is handled.

We may revise this policy to reflect legal, operational, or technical changes.